Help
Account and sign-in
Passwords, two-factor sign-in, your team, API keys and closing an account.
I forgot my password
Use Reset your password with the email you signed up with. The link in the email works for one hour; ask for a new one if it expired.
I did not get the confirmation email
Check spam and promotions folders first. Then sign in and ask for a new link from the banner at the top of the dashboard.
Still nothing after a few minutes? Write to [email protected] from the same address.
My account is locked after failed sign-ins
After several wrong passwords, sign-in pauses for ten minutes to stop guessing. Wait, then try again, or reset your password.
How do I turn on two-factor sign-in?
In Settings, set up an authenticator app (Google Authenticator, 1Password, Authy and similar). From then on, signing in asks for its six-digit code.
How do I add my team, and what can each role do?
Invite people from Team. Owners and admins manage everything, developers work with products and API keys, billing members handle plans and invoices, and viewers can look without changing anything. Access can also be limited to some products.
How do I close my account?
The owner can delete it in Settings; paid plans are cancelled at once. We keep the account for 30 days in case it was a mistake, then delete its data, as the Privacy Policy explains.
Still stuck?
Send us a message with the form, or email [email protected]. A person reads every message and answers by email.