Cloud Logging for platforms and brokerages
Error tracking for agencies, with a project per client
One account, a project and Slack channel per client, on-demand events with a cap.
Free tier on every product. No card.
SyncYak Cloud Logging
New error in checkout-api (production): TypeError: Cannot read properties of undefined
First seen 2 minutes after deploy 4f1c2e9 · 41 occurrences
Error tracking for agencies has a shape: many small apps, each with its own client, channel and budget. SyncYak Cloud Logging gives each client app a project with its own tokens, environments and Slack destinations, all on one account and one bill.
On-demand events let a client’s bad day keep reporting past the plan, up to a monthly cap you set, instead of going silent.
How it works
Set up client error tracking in three steps
A project per client
Create a project for each client app, with production and staging environments.
Point the SDK at SyncYak
Set the Rollbar SDK’s endpoint to https://api.syncyak.com/api/1/item/ and use the project token.
Route alerts
Send each project’s alerts to the client’s Slack channel, or your own.
Multi-client error monitoring on one account
Projects per plan, unlimited on Business, with extra projects as an add-on. Team members get roles, and the bill is one invoice.
- Tokens per project
- Slack destinations per project
- Saved views per client
Error tracking for client sites without surprises
Monthly limits run 10% past the plan before they stop, owners are emailed at 80% and 100%, and on-demand events continue up to your cap.
Agency monitoring that clients can see
Invite a client’s developer as a member limited to Cloud Logging, or route the project’s alerts to the client’s own Slack channel, so they see the same errors you do. Saved views per project keep each client’s filters ready, and deploys marked from CI show which release started a problem.
When a project moves to the client for good, they can run it on their own SyncYak account with the same SDK settings and a new token. Nothing in their code changes beyond the token.
- Members limited to the products they need
- Alerts to the client’s Slack
- A new token is all a handover takes
Use cases
Agency workflows
Retainer reporting
Show clients the errors you fixed this month.
Launch support
Watch a new site’s first week closely.
Handover
Move a project to the client’s own account later.
What you get with Cloud Logging
Cloud Logging accepts the Rollbar SDKs at the same /api/1/item/ path: rollbar.js in the browser and Node.js, rollbar-php and rollbar-laravel, and the Python and Ruby SDKs. Occurrences are grouped into items, with source maps, deploys, live tail, saved views and alerts to Slack and Datadog.
Free collects 10,000 events a month with 14 days of history. Hobby is $9 a month for 100,000 events; Pro is $29 for 500,000. Past your plan, on-demand events cost $0.10 per 1,000 events, up to a cap you set.
- Change the SDK’s endpoint; keep your access-token setup and error handling
- Grouping, first and last seen, people affected, environments and deploys
- Source maps uploaded with the Rollbar webpack plugin, deploys from CI
- Slack messages for new errors and spikes, and lines for Datadog
Frequently asked questions
Something else? Write to [email protected] and a person answers.
Can clients see their own project?
Invite them as members with the products they may open, or forward alerts to their Slack.
How are events counted?
Per account per month, across projects.
Is there volume pricing?
Yes, on Enterprise.
Is there a free plan for Cloud Logging?
Yes. Cloud Logging has a free tier with no card and no end date: 10,000 events a month, 14-day retention, rollbar sdk compatible. Paid tiers start at $9 a month, and you can move up or down at any time.
Can I use the other SyncYak products on the same account?
Yes. Email parsing, the mailbox API, CRM sync, error tracking and tunnels share one login, one team, one API key system and one bill. Each product has its own tier, so you only pay more for the one that grows.
Related
Related solutions
Start with Cloud Logging free
10,000 events a month, 14-day retention, Rollbar SDK compatible, free every month. Set up in minutes, and add the other SyncYak products on the same account when you need them.
Free tier on every product. No card.